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The 5 phases of your order

If you have placed at least one product in your shopping basket, you can proceed to checkout. To enable us to send the order to you, you must complete the following steps. If you have problems with your order and the Help tool cannot answer your questions, don’t hesitate to contact our service team.



Step 1: The address

In the first stage of the order process, you can select the delivery address and billing address. If you saved several addresses in your account, you can choose between them. If you have not yet entered the address that you want your order to be sent to, or if you want it to be sent to a different address, you can enter another new address in the field underneath. If necessary, the billing address can be different from the delivery address.


Step 2: Shipment methods

Now you can choose the standard shipping by Evri.

Please note the the shipping terms and shipping costs, as the shipping types incur different costs and the destination is not taken into account when calculating the costs.


Step 3: Payment methods

The third step is choosing the payment method. You can view the payment types here. However, purchase on account is only possible after a positive system check.


Step 4: Summary and confirmation

Step 4 gives an overview of the order. Here, all previously configured settings are displayed again, and you have the opportunity to make changes.
If necessary, a message can be added to the order. If all the details are right, the order can be submitted by accepting the General Terms and Conditions of Business. At this time, it is not yet possible to cancel the order.


Step 5: Complete order

When you submit the order, it is transmitted to us. Depending on the payment type, funds must be transferred to us first, before the order can be sent to you.

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21% Voucher

Subscribe to our newsletter now and get a 21% voucher**

* All prices incl. legal VAT, shipping costs £3.95, More information about shipping here.
** For detailed information about the discount conditions, please refer to your personal welcome newsletter

*Cannot be redeemed for cash and cannot be combined with other promotions. Valid until 09/12/2024. Not applicable for sale items, gift cards or the brands Acqua di Parma, Bond No. 9, Chanel, Drunk Elephant, Eisenberg, Kilian Paris, Rituals, Rosendo Mateu or items labelled Luxury. No minimum order value. Publication is prohibited. Parfümerie Akzente GmbH, VAT ID No. DE813307548 District Court Stuttgart HRB 581012

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