Help center
Dispatch & delivery
Update: Due to the shutdown of the Eurotunnel for at least 48 hours we are currently unable to deliver to the UK and Ireland. You can still place your order with us but please be aware that the estimated delivery time will be 8-12 days.
When an order has a value of £79.00 or more, shipping is free of charge. Otherwise the sipping costs £7.95. For the delivery we cooperate with Royal Mail. In genereal the delivery takes 8-12 working days* within the United Kingdom. Your parcel will be delivered to the delivery address that you specify during the check out. If you’re not available when the delivery takes place, Royal Mail will store your parcel for 18 days in the next Royal Mail store.
*Please note: from January 1st 2021 all orders to the UK must go through customs declarations. This may lead to additional costs which have to be paid upon delivery.
